Night Auditor/Front Desk Clerk Job Opening
Night Auditor/Front Desk Clerk
Quality Inn• Jessup, Maryland
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay. Audit and balance reports from the day shifts. Verify that all EOD work has been performed by other departments. Respond to guest inquiries, concerns and complaints as needed. Answer phones, transfer calls and place reservations. Run EOD computer functions so they are complete by the end of the shift. Balance cash drawers and record receipts.
Other Duties: Express Check Out, Balance Credit Card Report, How to set-up Wakeup Call(s), Print the Cash Renewal Report, Credit Card Warning Checklist/Report, Print Housekeeping Room List, 1st Shift to Set-up Breakfast (4:30AM), Run Dollars on the Net Report, Utilizing the ChoiceAdvantage & Corporate Lodging (CLC) system at the same time, Run the Shift Reconciliation Report, using devices: fax machine, copy machine & scanner, receive & send emails, understand how to fill-out forms.
Previous Hospitality Experience Preferred:
Ability to work weekends and holidays, ability to work in a multi-tasking, fast pace environment, Strong communication skills in English, both written and verbal essential.
Job Type: Full-time
Salary: $11.50 to $12.00 /hour