BDC Representative Job Opening

BDC Representative

Carson Dodge Chrysler, Inc.

Carson City, Nevada
Category: Finance Manager

Automotive BDC Representative

BDC/Internet Sales Representatives will be responsible for handling all internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls).

Job Responsibilities:

  • Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
  • Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
  • Maintain an ongoing customer database to capture repeat business
  • Schedule appointments with interested buyers for test drives and delivery of vehicles
  • Disclosing terms of sales with consumers and reviewing sales with dealership management
  • Document all customer contact in dealership CRM

Job Requirements:

  • Require strong communication skills in order to work with customers, employees and finance and insurance vendors as they represent the dealership
  • Strong computer & phone skills (Internet, CRM, DMS)
  • Ability to excel in a process-driven environment
  • Professional appearance and work ethic
  • Availability to work extended hours, evenings and weekends to achieve their goals.
  • Excellent customer service abilities
  • Strong attention to detail

BDC Representative Compensation and Benefits:

  • Vision Insurance
  • Medical Insurance
  • Dental Insurance
  • 401K
  • Commission Bonuses
  • Direct Deposit

All applicants must pass pre-employment testing to include: background checks, MVR

Job Type: Full-time

Work Location:

  • One location

Sales environment(s):

  • Sales floor

Management:

  • Front End Manager