Director, Medical Operations Job Opening

Director, Medical Operations

Management & Training Corporation Headquarters

Centerville, Utah

Begin your future now and join the nearly 10,000 associates working every day to make a difference in the lives of at-risk populations. Headquartered just outside Salt Lake City in Centerville, Utah, Management and Training Corporation (MTC) provides thousands of individuals with life-changing opportunities through our management of Job Corps centers and correctional facilities. Apply today and find out why MTC is a true Leader in Social Impact!

In addition to a competitive salary, team members will enjoy:

  • Medical, vision, dental, and prescription drug benefits
  • 401(k) retirement plan with company match
  • 3 weeks paid vacation and 2 weeks paid sick time
  • 11 paid Holidays
  • Education/Tuition assistance
  • Company-paid Life and AD&D insurance
  • Short-term and long-term disability benefits
  • Other perks such as free drinks and snacks, on-site yoga, off-site Cross-fit, and dozens of fun company events.


Directs the provision of health services at MTC Medical’s contracted facility Health Services Units. Responsible for coordination of on- and off-site medical, dental and mental health care; contract management to include creating and managing positive customer relationships; financial oversight; audits and accreditation; environmental health; pharmacy; equipment and inventory; data collection and interpretation, and personnel management. All activities shall be carried out according to appropriate healthcare standards, federal and state regulations and MTC Medical directives. Responsible for ensuring contract compliance, program effectiveness and quality performance.

Essential Functions:

  • Ensure execution and performance of Health Services contracts for all assigned MTC Medical Health Services Units. Coordinate all phases of medical, mental health and dental services and other health-related programs, focusing on controlling costs and improving clinical outcomes. Responsible for the operation and results of the Health Services Units. Report progress and findings to the Sr. Director of MTC Medical and work closely with the Sr. Director and other MTC Medical staff on finance and compliance issues.
  • Provide direct supervision of the Health Services Administrators. Recruit, train and mentor administrators and assist them in maintaining staffing levels and performance per contractual agreements. Attain accreditation (ACA, NCCHC, Joint Commission) when required. Oversee nursing practice, patient care, QI, patient and staff education and training programs. Conduct on-site visits to review specific areas and provide guidance and training as needed, along with a written report on findings and recommendations for improvement and/or corrective action.
  • Provide technical assistance and supervision to facility health services staff and others as required.
  • Monitor and control expenditures according to budgets provided by corporate management. Collect performance and financial data for analysis and reporting. Review and recommend changes to budgets to the Sr. Director. Monitor and review financial and utilization results. Participate in the strategic planning process.
  • Act as corporate liaison during contractor visits, audits and accreditation inspections. Assist the clinical director as necessary. Analyze quality improvement and utilization management data for trends and areas requiring improvement. Participate in the development of goals and corrective action plans and monitor performance to ensure achievement.
  • Supervise utilization review, quality improvement, purchasing, clinical and nursing staff and activities. Ensure data capture is timely and accurate. Prepare reports as required. Recruit, interview and assist in the hiring of staff. Perform regular evaluations.
  • Work with the Sr. Director to develop and implement new and revised policies and procedures affecting health services. Coordinate with other departments (e.g.: Safety, Training,) to ensure compliance with overall facility objectives.
  • Monitor subcontracts with supply and equipment vendors, including compliance and expiration dates. Work with the Sr. Director and Buyer to negotiate costs and terms.
  • Ensure proper operation of pharmacy services. Ensure pharmacy & therapeutics (P&T) meetings and audits occur as scheduled, and that all licenses and registrations are current.
  • Supervise inventory and supply management. Assist in the establishment of par levels for supplies. Provide oversight to the Health Administrator with regard to inventory and supply management.
  • Provide regular feedback to staff regarding social skills processes and intervention techniques.

Education and Experience Requirements:

Bachelor’s degree in business administration, hospital administration or related field and/or five years’ experience in health services management required. Must have a minimum of three years supervisory experience. Licensure as a Registered Nurse is desirable. A thorough understanding of correctional medical services, systems and technology are preferred. Must demonstrate excellent leadership abilities. Must be willing and able to travel. Must have excellent verbal and written communication skills. Unless waived by management, valid driver’s license in the state of employment with an acceptable driving record.

Management & Training Corporation is an Equal Opportunity Employer: Minority/Female/Disability/Veteran