Ecommerce Business Analyst Job Opening

Ecommerce Business Analyst

Summer Classics

Pelham, Alabama
Category: Treasury Analyst

The E-Commerce Business Analyst is responsible for coordinating and directing projects regarding strategic accounts and special projects. This position is tasked with performing, analyzing and reporting on data collection and analysis of sales-related information and statistics to accurately and effectively plan sales interactions as well as creating new relationships and partnerships with approved partners.

Essential Job Duties

  • Provides operational support for strategic accounts including E-Commerce, omni-channel, National Furniture dealers, etc.
  • Creates, maintains and ensures Online MAP and assortment compliance.
  • Creates and maintains photos, content, etc. for websites.
  • Facilitates and conducts updates for Vendor manual/contract management, account setup including EDI, packaging, shipping requirements, etc.
  • Manages orders and conducts timeline tracking.
  • Manages services levels and compliance.
  • Provides online data setup and management.
  • Provides customer service and troubleshooting for issue prevention and resolution.
  • Manages and supports open orders for E-Commerce.
  • Provides pillow and cushion manufacturing project management for strategic accounts.
  • Provides reports for strategic accounts.

Additional Job Duties & Responsibilities

  • Other duties as assigned.

Roles

  • Sales Growth/Relationship Management
  • Online Product Management
  • EDI/Tech Integration/Data Analysis
  • Supporting Customer Service

Knowledge, Skills & Abilities

  • Bachelor’s degree in Business Administration, Marketing, Engineering, Marketing or closely related field required;
  • Three or more years as an Account Manager driving sales, or as a Product Manager, Buyer or Merchandiser required; experience in Home Furnishings, fabric, assortment planning and/or operations with prior E-Commerce experience preferred;
  • Knowledge of Web analytic software that tracks site traffic and success;
  • Advanced knowledge and skills in Syspro, SQL reporting, Microsoft Excel, ACCESS and EDI;
  • Experience creating optimal content and keywords to drive traffic for a target market;
  • Strong understanding of responsive technology, digital advertising, blogging, Pay per Click, and E-Commerce platforms; WordPress and Magento preferred;
  • Excellent written, verbal and interpersonal communication skills required;
  • Superb analytical skills;
  • Demonstrated ability to influence and inspire a team;
  • Flexibility;
  • Passionate customer advocate;
  • Strong attention to detail is a must.

Job Type: Full-time

Experience:

  • Ecommerce: 1 year (Preferred)