Night Auditor Resume Example

My name is Javier Romriell. I'm 35 years old and looking forward to take a position of Front Desk Night Auditor in your company. I'm certified in Certificates, Licenses, Registrations. With over 11 years of expirience in An in-depth knowledge of the hotel, leisure and service sector and Strong organizational talent and teamwork skills. A team player demonstrating exemplary service awareness.

• Responsible for handling a cash bank, signing in and out . Must follow all SOX compliance procedures
• Perform daily, weekly, monthly and annual data processing system functions as required
• Move the check-in and check-out process along with speed, accuracy, and the Eldorado style of service
• Must be able to show initiative, including anticipating guest or operational needs
• Must be able to work with and understand financial information and data, and basic arithmetic functions
• Enter hotel information concerning hotel into the computer and retrieve this information when needed for each guest processed

• High energy level with ability to multi-task while balancing and prioritizing project work with daily responsibilities
• Effectively operate computer, printer, telephone, pen/pencil, photo-copying machine, facsimile machine, two-way radio
• Must be able to work well under pressure and deadlines, as well as work independently and prioritize time effectively
• Work with internal and external correspondence, negotiating with delivery service
• Manage postage machine and check fund balance weekly as you process bulk mailings
• Evaluates team members within department and delivers constructive feedback to employees in regards to performance

• Formal training in kinesic interview techniques or other related interviewing and interrogation techniques
• Provide direction, supervision and assignment of workload balance and prioritize activities based on business requirements
• An integrated working environment that takes account of the many needs of all our employees
• Conduct annual performance appraisals and provide regular feedback based on goals for direct reports
• Deliver crucial contribution during planning, field work and presentation of findings

• Creating and maintaining relationships with surrounding businesses and restaurants
• Offer assistance to all guests in making reservations and arrangements for travel, dining and activities
• Supervises and participates in all activities related to the Front Desk and the information desk
• Receive telephone calls from guests and potential guests and handle requests per Resort Standards
• Welcome all guests with a smile and maintain a professional approach at all times

• Meet and greet guests as they arrive and offer choice of seating in the dining area
• Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account
• Ensure that all front office charges and miscellaneous charges and adjustments have been posted and balanced out
• Must be able to work a flexible schedule, including shifts beginning at 4:30am on weekends