Garff Enterprises Corporate Salt Lake City Utah
— Full-time, Contract
The GAP Claims Administrator will perform the following:
Claims processing and GAP contract support (English and Spanish)
Efficiently receive, organize, and review GAP claim documentation, including loan documents, police reports, and insurance evaluations
Approve payments for GAP claims, both accurately and in a timely manner
Phone support
Receive and process phone calls, faxes, and emails from contract holders, insurance companies, police departments, banks, accounting offices, and dealerships
Positively handle customer concerns and other inquiries
Reporting and analysis
Report weekly/monthly claims data to appropriate departments
Analyze claims data for trends and controls
Software maintenance
Help keep database current with accurate customer, vehicle, user, and bank information
Participate with software developer to improve contract and claims software
Support for other departments and contracts, as needed
Receive phone calls, emails, and faxes for other types of contracts and claims.