AmWINS Group Benefits
PURPOSE: Relationship Managers are responsible for pre-sale support, implementation of new accounts, renewal of existing accounts, and all post sale account interaction. RESPONSIBILITIES: Implements new accounts by coordinating with internal departments and external vendors, as well as, clients and membersRenews existing accounts by either obtaining carrier quotes, or presenting alternatives, and helping clients reach decisions necessary to implement their new programManages all day to day aspects of existing accounts, including escalated customer service issues, special reporting, and liaison for new legislationWorks with management in developing and implementing new policy and proceduresAssist with development and implementation of new policy and procedures necessary to efficiently coordinate with carrier regulations and internal, as well as, external departments.